ARTICLES

In many organizations with distributed workforces—especially in industries like janitorial services and security—weekly scheduling is often seen as an administrative necessity. For some, the mindset is simple: “I’m doing payroll.” The process becomes a task of...

Growing pains are universal in business. Processes and procedures that once worked effectively in the earliest stages of a company’s development often become strained as volume increases and demand multiplies. In a small organization, manual tasks, informal workflows,...

At a conference I attended, one of the speakers asked, “What do you use a paper clip for?” Everyone in the room responded, “To hold papers together.” Pretty obvious answer. He then asked what other ways people had used paper clips. Responses ranged from picking a lock...