TLG
Many leaders rely on sayings or guiding phrases (aka “isms”) to help crystallize important operational lessons. Over time, these principles become shorthand for identifying inefficiencies or outdated thinking. In previous articles, we explored several of these common...
TLG
In many organizations with distributed workforces—especially in industries like janitorial services and security—weekly scheduling is often seen as an administrative necessity. For some, the mindset is simple: “I’m doing payroll.” The process becomes a task of...
TLG
Growing pains are universal in business. Processes and procedures that once worked effectively in the earliest stages of a company’s development often become strained as volume increases and demand multiplies. In a small organization, manual tasks, informal workflows,...
TLG
At a conference I attended, one of the speakers asked, “What do you use a paper clip for?” Everyone in the room responded, “To hold papers together.” Pretty obvious answer. He then asked what other ways people had used paper clips. Responses ranged from picking a lock...
